Established in 1986, E-Z Data, Inc. is a leading provider of front office systems for insurance companies, broker dealers, general agents and investment advisors. We provide Customer Relationship Management (CRM) solutions specifically tailored to the needs of financial services companies. With over 90,000 seats of our CRM products in use by insurance carriers and their agents/dealers as well as companies providing financial advisor services, E-Z Data is the top vertically focused CRM solution on the market.

We are seeking a Technical Support Representative/Help Desk Analyst. As a member of our fast-paced technical support team, you would be responsible for providing telephone, fax and e-mail technical support to end users of our client database software.

As the first line of technical support for our customers, the Technical Service Representative will spend a majority of their time on the telephone assisting our clients with technical and functionality related questions.

Responsibilities Include:

• Efficiently handling technical support issues and customer inquiries
• Solving customer problems
• Marketing additional products and services

Experience Required

• Proven track record of troubleshooting hardware & software issues
• Familiarity with networking
• Excellent communication skills
• Ability to solve problems quickly and methodically
• Ability to work both independently (with little supervision) and as a member of a team
• Results oriented "can do" attitude
• Life insurance and/or financial planning experience is a plus

This is a full-time position with a competitive salary, profit sharing and health benefits.

To apply for this position, please e-mail your resume and salary requirements to techsupportposition@ez-data.com. Also, please include the job position and your name in the subject line of your e-mail.

E-Z Data, Inc. thanks all applicants for their interest but advises that only those selected for an interview will be contacted. E-Z Data, Inc. is an equal opportunity employer.

Principals Only. E-Z Data, Inc. does not accept unsolicited resumes from third-party agencies or individual recruiters.